About

We’re looking for an inspiring leader to be the driving force behind the West Cornwall Group. The General Manager leads from the front, encouraging and empowering their team and covering a wide range of operations. In this role, you’ll be turning strategy into reality. You’ll build an inclusive culture where everyone can feel they belong, the people who work and volunteer here, the people who regularly visit and love it, and the people who’ve never been before and don’t yet know that this place is for them too. What it's like to work here Reporting to the Assistant Director of Operations, you'll be supported by national and regional specialists to deliver great experiences for visitors, benefit to your local communities and look after our places. In this leadership role, you'll have the autonomy and independence to adapt our national strategy into local plans that respond to the local environment and context. You’ll also be part of a dynamic wider General Manager community, committed to providing access to nature, beauty and history. You’ll work with other leaders in the nature, culture and arts sector and have an opportunity to be part of the National Trust’s pioneering work in restoring nature, telling the unique stories of our places and growing our supporter base. What you'll be doing You'll manage several departmental heads, each with their own areas of focus such as countryside, garden, facilities, operations and visitor experience. You’ll be working with regional teams covering commercial operations and the let estate, and with the Trust’s specialist delivery team: a flexible resource of specialist skills and expertise. You'll encourage your team to succeed across all their areas, and to build the funds to invest back into improvements and conservation work here. And you'll build plans for this place, working with others to give it a future that can benefit everyone.<