About

• Business Unit: GAIN Experience: We create user-centered experiences that drive measurable business impact for public and private sector organisations.
• Team: Delivery
• Reporting to: Head of Delivery
• Location: This is a UK-based hybrid role. You can work from any of our offices in Bournemouth, Bristol, London, or Manchester.

ABOUT

• GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress.

• We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions.

• Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don’t just embrace innovation – we engineer it, transforming information into action, and ideas into breakthroughs.

• This is where rebel thinking, smart technology, and data-driven creativity shape the future.
• Through our five specialist teams: Creative Studio, Conversion, Customer Science, Experience and Performance. Individually, and together, we work to fuel growth, and deliver measurable impact.

THE ROLE

• This role is a great opportunity to build a career in a digital agency environment, working within our Design, Build and Managed Services division.
• You will be mentored by a Project Manager and charged with providing support throughout the full life cycle of a project, as well as have clients and projects of your own. Working collaboratively with creative, technical and strategic talent, you will gain valuable experience in delivering projects and building relationships with clients across multiple disciplines, from research and strategy to website design and build.
• Management
• Estimate timescales and resource requirements for the successful and efficient completion of projects
• Assist with putting together proposals, SOWs and project timelines
• Attend and support project ceremonies
• Attend and support with client meetings
• Assist with resource management
• Managing the cycle of platform updates
• Commercials
• Create and approve billing plans and invoices
• Create regular reports on project progress and budgets
• Assist with scoping and specification of client requirements
• Communication
• Serve as both agency and client advocate
• Serve as a key project point of contact for clients
• Support project teams throughout delivery
• Engage with clients to ensure a strong partnership
• Behaviour
• Positive and confident approach when dealing with clients
• Strong communications skills
• Desire to learn about all aspects of digital project management
• Interest in current and emerging technologies
• Keen eye for detail
• Great organisational skills

HOW YOU’LL WORK

• Constant curiosity: You can think critically and understand the data, knowing where you need to take action. You’re analytical with the ability to investigate and resolve
• Pushing boundaries: You’ll make the most efficient use of technology, suggesting process improvements
• The power of our imagination: You're a problem solver who goes the extra mile. You’ll know the best approach to take with clients to get results.
• Making it happen: You’re proactive and you know you can make a difference. You use your sound judgement when making decisions and you take responsibility for your decisions and actions.
• Putting people first: You’ll build effective relationships with people, internally and externally, understanding both business and client needs.

Our benefits for UK employees include

• Private Medical Insurance
• BUPA Life Assurance
• Income protection
• Employee Assistance Programme
• Cycle to Work salary sacrifice scheme
• Tech & Wearables salary sacrifice scheme
• Octopus EV Scheme
• Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing

• GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity