About

• RAYUS now offers DailyPay! Work today, get paid today!

• RAYUS Radiology is looking for an Front Office Associate to join our team. We
• are challenging the status quo by shining light on radiology and making it a
• critical first step in diagnosis and proper treatment. Come join us and shine
• brighter together! As a Front Office Associate, you will be responsible for
• providing services to patients and referring professionals by answering phones,
• scheduling appointments, greeting and registering patients in a cheerful,
• professional, and sincere manner, and performing other duties as assigned. This
• is a full-time position working 7am to 3pm.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• (55%) Registration

• * Greets and checks-in patients scheduled for imaging services; registers
• demographic information and processes payment plans and copays
• * Answers phones and handles calls in an efficient and friendly manner
• * Fields calls appropriately for center associates
• * Acts as liaison between technologists and the patients waiting for exams and
• relays messages regarding scanner status and other clinic information
• * Maintains front office lobby area by straightening magazines, organizing
• coffee supplies and assisting with general office clean up
• * Orders office supplies as needed
• * Maintains supply of patient information sheets
• * Pushes imaging via electronic interfaces
• * Completes confirmation calls and provides preparation instructions to patient
• * Faxes reports, billing information, and medical release forms as requested

• (20%) Insurance

• * Verifies patient's insurance
• * Pre-certifies all exams with patient's insurance company
• * Obtains insurance authorization
• * Uses knowledge of insurance carriers (example Medicare) and procedures that
• require waivers to obtain authorization if needed prior to appointment
• * Handles release of information requests for patients, referring offices,
• other medical facilities, attorneys & insurance companies following Company
• guidelines

• (20%) Scheduling

• * Arranges transportation, interpreters, and hotel accommodations for patients
• when appropriate
• * Enters and submits patient exam orders
• * Verifies orders match exam schedules
• * Schedules referrals and ensures proper authorizations are obtained
• * Schedules walk-in patients
• * Processes requests for image orders and CDs from referring physicians and
• patients
• * Maintains an up-to-date and accurate database on all current and potential
• referring physicians

• (5%) Performs other duties as assigned

• Qualifications

Required

• * High school diploma or equivalent
• * Working knowledge of Microsoft Office
• * 1-2 years customer service experience
• * Proficient with using computer systems and typing

Preferred

• * Previous medical office experience
• * Medical terminology and office background
• * Insurance knowledge
• * Bilingual

• RAYUS is committed to delivering clinical excellence in communities across the
• U.S., driven by our passion for and superior service to referring providers and
• patients. RAYUS Radiology is built on our brilliant medicine, brilliant team,
• brilliant technology and services - all to provide the highest level of patient
• care possible.

• We bring brilliance to health and wellness. Join our team and shine the light on
• Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

• We offer benefits (based on eligibility) including medical, dental and vision
• insurance, 401k with company match, life and disability insurance, tuition
• reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many
• more! Visit our career page to see them all www.rayusradiology.com/careers
• [https://www.rayusradiology.com/careers].

• Machine generated alternative text: DAILYPAY AVAILABLE dailypay. Apply today!

• *DailyPay implementation is contingent upon initial set-up period