The Avenue Restaurant is a well established, highly regarded dining venue known for excellent service, professionalism, and a warm, welcoming environment. Following recent staffing changes, we are seeking an enthusiastic, skilled, and customer focused Front of House Team Member to join our team at an exciting time of development.

This role is essential to ensuring high quality service delivery and to supporting our long term plans for departmental growth and new curriculum opportunities. If you are passionate about hospitality and supporting the next generation of service professionals, we would love to hear from you.

As a Front of House Team Member, you will play a key role in delivering an exceptional customer experience and supporting the operational flow of our busy restaurant. Your responsibilities will include:

• Greeting and seating customers with warmth and professionalism
• Managing bookings and ensuring smooth service delivery
• Providing excellent customer service during all service periods
• Working closely with kitchen and bar teams
• Maintaining high standards of presentation, cleanliness, and organisation
• Supporting learners during service, offering guidance and modelling professional behaviour
• Upholding the values, standards, and reputation of The Avenue Restaurant

About you:

We’re looking for someone who is:

• Passionate about hospitality and customer service
• Friendly, approachable, and confident in engaging with customers
• Able to work in a fast paced environment and remain calm under pressure
• A team player with strong communication skills
• Flexible to work peak service times, including some evenings
• Experienced in a similar role (desirable but not essential)

Why Join us?

• Be part of a respected, supportive, and professional team
• Enjoy opportunities to contribute to future departmental growth
• Play a key role in enhancing learner experience and curriculum delivery
• Benefit from training and development opportunities
• Work in a well established restaurant environment with consistent service demand

Safeguarding Statement

Coastland College is committed to safeguarding and promoting the welfare of children and young people. All applicants should be aware that safeguarding checks will be undertaken as part of the recruitment process. The successful applicant will be required to apply for an enhanced Disclosure and Barring Service check and to provide proof of eligibility to work in the UK.

This role involves regular contact with children and young people and is considered regulated activity under the relevant safeguarding legislation. The successful candidate will be expected to uphold the highest standards of child protection and follow all statutory guidance, including Keeping Children Safe in Education.

The post is exempt from the Rehabilitation of Offenders Act 1974. Applicants must declare all relevant convictions and cautions that are not protected under the Exceptions Order 1975 (amended 2013 and 2020). Guidance on which convictions must be disclosed can be found in the Ministry of Justice’s guidance on the Rehabilitation of Offenders Act and the DBS filtering rules.