About

Front of HouseLocation: Wilmslow HQ - 5 days per weekSalary: £25,155 per annum We are Citation. We have been proudly delivering valuable HR and Health and Safety services to SME's across the UK for over 20 years. Passionate about service, we're on a mission to revolutionise our colleague's and client's experience by employing brilliant people who are experts at what they do and smile whilst they are doing it. We truly are the "best company" to work for because we employ brilliant people and give them every chance to shine If the prospect of this excites you… good, you're the type of person we're looking for. The role Offer a warm, professional welcome to clients and visitors, creating a positive first impression. Guide visitors to the right teams and individuals with confidence and clarity. Manage incoming calls, ensuring each one is handled promptly and directed to the appropriate person. Keep the reception area tidy, organised and presentable throughout the day. Schedule and coordinate appointments and meetings to support smooth daily operations. Oversee incoming and outgoing post and parcels, ensuring everything is processed efficiently. Help maintain office supplies and stock levels so the team always has what it needs. Monitor access to the building and support the overall security of the premises. Maintain an accurate visitor log and issue badges when required. Work closely with internal teams to support clear communication and quick resolution of any issues. Provide administrative support to colleagues whenever needed.Who we are looking for Strong interpersonal and communication skills, paired with a professional manner that helps you build rapport with people at every level inside and outside the organisation. A proactive, self-driven approach, with the confidence to recognise what needs attention and take on tasks in