
Friendly and Passionate Virtual Assistant
Upwork
Remoto
•15 hours ago
•No application
About
Experience not required but ideal! As long as willing to learn and train 🙂 Salary: base + commission/bonus for retention, upsell, testimonials, reaching KPIs etc. The budget shown on the post is not a cap but a potential estimate of the salary. However this may vary and can be higher with good performance. Looking for a friendly and approachable team member to take care of our students. This is everything from onboarding new students, to regular check ins on their progress, ensuring they are receiving our services, dealing with any complaints (rare), etc. You will develop a close relationship with our students in this manner, and also work closely with our other team members to ensure our students leave happy and even want to continue working with us further. Everyone is friendly and superb at their roles! You will work closely with the founders. And as we are a small team, we're looking for A* and proactive team members who although don't really need experience, is willing to learn and voice out new ideas in line with the company goals. Your opinions would actually matter and you may actually see things to fruition and make an actual impact within the company! Requirements 1. FULL-TIME, including weekends, with weekdays off. Either 9h/day for 5 days/week or 8h/day for 6 days/week (salary will differ) 2. Awesome English speaking skills, NO accent 3. Good wifi, background (not noisy) 4. Be available to hop on a video/voice call with students/parents where required in terms of customer success 5. Include the phrase 'red star' in your application here so we know that you read the entire job description 6. To start ASAP, as early as tomorrow. 7. No need to have any pre-requisite knowledge about industry, as long as keen to learn and follow training.