About

Creative and performance agency based in Melbourne & Sydney. We blend creative with performance-driven strategy, producing everything from UGC ads to full-scale productions for some of Australia’s most exciting brands. About the Role ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨ We’re looking for a Fractional COO to help us tighten and professionalise the way we work. This is not about adding more layers of bureaucracy — it’s about simplifying, refining, and cleaning up our systems so the business runs smoother and faster. Your main focus will be to: ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨ Refine and implement systems and processes that allow us to scale efficiently. Audit and optimise our use of project management tools (Asana or similar) to ensure clarity, accountability, and visibility across all teams. Streamline internal workflows between performance marketing, production, and creative. Set up clear feedback loops and reporting structures for both internal and client-facing communication. Support leadership in prioritisation, resource planning, and operational discipline. You’ll have the support of an in-house team to help action and implement the systems you design — your role is to strategise, structure, and guide execution, not to do all the hands-on building yourself. About You ¨¨¨¨¨¨¨¨ Proven track record as a COO, Operations Director, or similar leadership role (agency, creative, or performance marketing background a bonus). Skilled at building systems and processes that actually get used (not just pretty flowcharts). Experience with project management platforms (Asana, Monday, Notion, ClickUp, or similar). Strong communication and leadership skills — you can align a team quickly and clearly. Strategic thinker who can balance big-picture scaling with day-to-day operational detail. Enjoys cleaning up inefficiencies and making complex processes