About

• Company Description
• Topcon Healthcare sees eye health differently. Our vision is to empower providers with smart and efficient technologies for enhanced patient care. Keeping pace with the ever-changing landscape of the healthcare industry, we offer the latest integrated solutions including advanced multimodal imaging, vendor-neutral data management and groundbreaking remote diagnostic technology. By investing in value-driven innovations, Topcon works to enable people to enjoy good health and a high quality of life.
• Job Description
• We are looking for a skilled and motivated Field Service Engineer to join our team in Norway or Finland – a key role ensuring the reliability and performance of our optical and ophthalmic equipment across hospitals, clinics, and optician practices.
• What You’ll Do
• As a Service Technician / Field Service Engineer, you will be on the front line of our customer operations – installing, maintaining, calibrating, and repairing advanced optical and ophthalmic diagnostic equipment. You will provide technical support both on-site and remotely, ensuring our devices perform at their best and deliver accurate results to eye care professionals.

Your responsibilities will include

• Installation, preventive maintenance, calibration, and repair of diagnostic and clinical instruments.
• Troubleshooting and proactive servicing to minimize downtime.
• Providing emergency maintenance and on-site technical support.
• Supporting product demonstrations and helping customers integrate Topcon solutions into their workflows.
• Maintaining accurate documentation and ensuring compliance with safety and quality standards.
• Managing your own service schedule and spare parts inventory efficiently while representing Topcon with professionalism and care.
• Who You Are
• You are a self-driven, analytical, and customer-focused professional who thrives in a field-based role and takes pride in delivering exceptional service.

You will

• Take ownership of your work and follow through on commitments.
• Remain calm, composed, and solution-oriented under pressure.
• Communicate clearly with customers and colleagues.
• Build trust and long term relationships with healthcare professionals.
• Work independently while being an active and supportive team player.
• Adapt easily to changing environments and travel requirements.
• Combine technical precision with a genuine passion for helping others.
• Demonstrate integrity, reliability, and attention to detail in all you do.
• Qualifications
• A technical or vocational qualification in Electronics, Biomedical Technology, Mechatronics, or a related field.
• 5+ years of experience in field service, maintenance, or technical support – ideally within medical devices, optical systems, or precision instruments.
• Solid understanding of IT systems, software integration, and networking (Windows, SQL, network protocols).
• Proven ability to read and interpret technical manuals, circuit diagrams, and service documentation.
• Experience using service management systems (e.g., SAP or similar).
• Fluent in English (written and spoken); proficiency in another Nordic language is an advantage.
• Further education in IT or optical engineering and familiarity with regulatory standards (ISO, MDR) will be considered beneficial.
• Additional Information
• If you’re ready to combine your technical expertise with meaningful work that supports healthcare professionals across Norway or Finland — we’d love to hear from you.
• Please indicate your preferred work location (Norway or Finland) when applying.