About

Reed Business Support are recruiting for a Field Service Representative on behalf of our valued client. This Field Service Representative opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Field Service Representative, you will play a key role in supporting clients on-site, representing the business across the South of England, and contributing to the smooth running of daily operations.About the RoleVisiting customer sites across the South of England to provide on-site support and serviceActing as a key, customer-facing representative of the business, building strong and professional relationshipsDelivering product/service demonstrations, basic training, troubleshooting and aftercare supportManaging your own diary and schedule, ensuring timely visits and efficient route planningCompleting visit reports, maintaining accurate records and updating internal systemsLiaising closely with the office-based team in Ashford to coordinate appointments and resolve customer queriesEnsuring a high standard of customer satisfaction and service at every visitAbout YouExperience in a field-based, customer-facing role (field service, account management, or similar desirable)Excellent communication and interpersonal skills, confident dealing with customers at all levelsHighly organised, with the ability to manage your own workload and travel scheduleFull UK driving licence (essential) and comfortable with regular travel across the South of EnglandConfident using Microsoft Office and CRM/Database systems to record activity and updatesProfessional, proactive, and able to represent the business positively on client sitesBenefitsCompetitive basic salaryCo