About

Field Line Manager What can Johnson Controls/ADT do for you? We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow. What you will do Field Line Managers are pivotal in the ongoing coaching and development of a team of our skilled engineers. With a requirement of excellent communication and customer service skills along with people management and the ability to develop and manage a team, the successful candidate will be responsible for leading a team of successful service engineers in a very fast paced transactional environment. How you will do it Organise the day-to-day duties and operation of the team, resolve operational problems, deal with customers and liaise with other members of staff. Be responsible for the implementation of procedures for the execution of work, briefing instructions to the staff in a timely fashion and ensuring that best practice is exercised. Working with the planning team, plan and schedule manpower and equipment requirements for programmed jobs, guaranteeing that the jobs are completed within the specified time frame and budget allocated. Management and monitoring of engineers’ documentation to ensure both accuracy and expediency, including certifying timesheets for correct hour booking and appropriation. Conduct regular safety and quality audits on the Engineers and Sub-Contractors to ensure that the employees are using the correct equipment in the correct manner. Manage and monitor Health & Safety of allocated staff and Sub-Contractors, ensuring compliance with all legislation and Tyco’s Zero