About

• Company Description
• Our office was established in 2021 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.
• If you’re looking for a profession where you can bring your caring personality to work and change lives, look no further.
• Job Description
• We are seeking a dedicated and experienced Field Supervisor to join our team in Clydebank, United Kingdom. As a Field Supervisor, you will play a crucial role in overseeing and supporting our care professionals, ensuring the delivery of high-quality care services to our clients.
• Conduct staff supervisions and client quality assurance checks
• Cover visits when required
• Maintain accurate client and Care Professional records using Home Instead software and People Planner
• Build and maintain positive relationships with clients, their families, and other professionals involved in their care
• Support and mentor Care Professionals, fostering a collaborative and supportive work environment
• Provide support to the Care Team
• Maintain regular contact with clients and Care Professionals
• Participate in on-call duties as required
• Ensure compliance with equality, diversity, and equal opportunities policies
• Contribute to the successful operation of the business through additional duties as directed by your line manager
• We want to see a willingness to learn and an unmatched work ethic coupled with a keen sense of accountability and pride in what you do!
• Qualifications
• SVQ 3 Qualification desirable or willing to work towards it
• Proven experience in the care sector, delivering a wide range of personal care services
• Experience in managing care services within an office role, including care planning and risk assessments
• In-depth knowledge of legislation and regulations specific to Health and Social Care
• Excellent communication skills with the ability to build rapport quickly
• Proficiency in care management technology and willingness to provide support and training to Care Professionals
• Strong understanding of confidentiality and current legislation in the care sector
• Good working knowledge of IT systems, including Microsoft Office or Google Suite and virtual communication platforms
• Full driving licence and access to a vehicle for client visits within the territory
• Exceptional organisational skills and flexibility to meet the needs of the business
• Leadership and mentoring abilities to support and guide Care Professionals
• Strong problem-solving skills to address challenges in care delivery and team management
• Excellent time management skills to balance multiple responsibilities effectively
• Passion for delivering the highest quality care and helping clients live independently in their own homes
• Additional Information

Benefits

• Competitive salary starting from £26000 per annum
• Company Pension
• 28 days holiday entitlement, inclusive of the 8 customary public holidays
• Access to eLearning Courses, Ongoing Support & Induction
• Mileage allowance paid separately (30p/mile)
• Casual Dress & Supportive Environment
• Blue Light Card
• On-Call Allowance
• Employee Assistance Programme - Available 24/7
• Home Instead Benefits Scheme – Discounts on shopping, eating out and more!
• If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
• Here at Home Instead we work as a team and are always here to help each other out, we are all committed to safeguarding and promoting the welfare of adults and expect all staff to share this commitment.
• We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. This role is subject to PVG enhanced disclosure.
• Home Instead West Dunbartonshire, Argyll & Bute and Arran is an Equal Opportunities employer and it is aligned with Equality Act 2010. Our philosophy and approaches aim to promote a fair and professional environment for all our employees.

• Date Advert Closes: 30 December 2025