Facilities Helpdesk Coordinator

Facilities Helpdesk Coordinator

Facilities Helpdesk Coordinator

Bet365

Reed

Stoke-on-Trent, Staffordshire

1 hour ago

No application

About

Company Description At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide. Job Description As a Facilities Helpdesk Coordinator you will use and maintain the CAFM system and allocate work to the relevant teams as well as support with general administrative tasks..You will provide support to the UK and Overseas facilities teams by looking after varioussoftware systems, including internal CAFM system. There will be various other administrative duties which will be completed as apart of the role. This role involves delivering excellent service to users queries and compiling and distributing insightful reports to stakeholders. This position is on a full time basis and will require a flexible approach to working hours with a rolling rota of any five days from seven, including bank holidays. Qualifications • Ability to work under pressure and meet tight deadlines whilst maintaining a high attention to detail.• Good compu