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Job Description:Based at: Imperial College, South Kensington, LondonMonday to FridayFirst things first. what can we offer you?· 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service · Overtime availability· Matched pension (6–8%)· Life Assurance & Private Medical Insurance (after 12 months)· Flexible benefits including retail discounts, electric car scheme, wellbeing support· Recognition & referral bonus programmes· Volunteering day & Employee Assistance Programme· Are you an experienced FM Contract Administrator ready to take the next step in your career?We’re looking for a proactive and highly organised Lead Contract Support to join our team based at the prestigious Imperial College London. In this key role, you’ll lead a small administrative team, ensuring smooth back-office operations and delivering high-quality support to operational teams and stakeholders.What you’ll be doing?· Team Leadership: Manage, train, and develop the Contract Support Team, ensuring high performance and effective cover for absences.· Operational Coordination: Oversee scheduling and planning of PPM tasks, access arrangements, permits to work, and CAFM updates to meet KPIs and SLAs.· Client & Supplier Support: Handle client and supplier queries, manage shared inboxes, attend meetings, and follow up on actions.· Financial & Commercial Support: Process quotations, POs, invoices, and timesheets, and support accurate financial reporting and compliance with payment terms.· Reporting & Compliance: Ensure documentation, service reports, and QMS records are accurate, complete, and uploaded to CAFM.·