About

Office based (with occasional travel to sites) Monday to Friday 9.00am – 5.30pm Following several successful acquisitions, our client a large UK Franchisee, operating nationwide is seeking an experienced Equipment Services Manager to lead and optimise equipment and service management across the business as they enter a new phase of growth. The role Ensure teams and supply partners deliver safe, compliant services on time and within budget, maintaining strong relationships with internal and external stakeholders.Lead and manage the team to achieve high performance and meet contractual KPIs.Oversee timely delivery of supplier services to agreed standards, scope, and quality.Conduct monthly checks and compliance audits.Manage contracted services in line with processes and SLAs to exceed customer expectations.Monitor supplier costs and report variances clearly and promptly.Build strong, transparent relationships through open communication.Represent the business professionally at all times.Develop strategic plans and manage business priorities effectively.Communicate across multiple stakeholders, identifying issues and driving continuous improvement.Mitigate risks and ensure compliance with all responsibilities.Monitor spend and forecast budgets (Opex and Capex), focusing on efficiency and cost control.Manage projects within your department and cross-functionally, reviewing progress and outcomes.Optimise vendor performance through SLA and performance management.Provide accurate data, metrics, and reporting on services, budgets, quality, and risk. Ideal Candidate Multi-site hospitality or retail experience.Excellent interpersonal and communication skills.Strong customer service orientation.Problem-solving and negoti