About

Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.Do you pride yourself in having strong customer service skills?Are you a highly organised individual, with the ability to work in a fast-paced environment?Then consider the role of Employability Administrator at Reed in Partnership Who we are:Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? The Administrator supports a team of Employment Advisers and Trainers in the day-to-day delivery of the Restart Scheme to participants referred to us by their local Job Centre Plus. This role will involve delivering excellent customer service by telephone and to those attending our offices, accurately inputting and managing customer data using several databases, and scheduling and supporting training sessions delivered on site.