EMEA Technical Support Supervisor

EMEA Technical Support Supervisor

EMEA Technical Support Supervisor

Spirent Communications

3 hours ago

No application

About

  • The EMEA Technical Support Supervisor’s role is to provide structured
  • leadership, supervision, and coordination within the EMEA team. Unlike a
  • traditional project management role, this position focuses on day-to-day team
  • management, operational oversight, and delivery coordination. The successful
  • candidate will oversee the EMEA support team, ensure seamless coordination with
  • other regional teams, and manage key operational processes including Programme
  • Management Organisation (PMO) activities, asset management, repair centre
  • oversight, and travel coordination. By applying core project management skills,
  • the supervisor will drive alignment, efficiency, and accountability across the
  • team, enabling senior leaders to concentrate on strategic initiatives and
  • long-term growth.
  •  
  • About Spirent Communications
  • Spirent is the leading global provider of automated test and assurance solutions
  • for communications networks, cybersecurity, and positioning.
  •  
  • We provide innovative products, services, and managed solutions that address the
  • test, assurance, and automation challenges of a new generation of technologies,
  • including 5G, cloud, autonomous vehicles, and beyond. From testing in the lab to
  • testing in the real world, Spirent helps companies deliver on their promise to
  • their customers of a new generation of connected devices and technologies.
  •  
  • Why Spirent?... Because together we can shape tomorrow!
  • Spirent is its people. When you join the Spirent team, you will join forces and
  • work alongside some of the industry’s most passionate subject matter experts. In
  • an environment of innovation, you will find a place where you can grow, think,
  • explore, create, and make change happen.
  •  
  • At Spirent, we believe that diversity and inclusion are essential to thriving in
  • the ever-changing world of global technology. We embrace a culture where
  • difference is valued and openness, mutual respect, collaboration, and fairness
  • are considered fundamental. Spirent does not tolerate discrimination or
  • offensive behaviour of any kind. We are committed to creating workplaces that
  • genuinely reflect the diversity of the world we serve and an environment where
  • everyone feels empowered to bring their full, authentic self to work.
  •  
  • Your success is vital to our success, which is why we will support you to
  • perform, grow, and contribute – with the confidence to be yourself. And to
  • support your personal wellbeing, we hope you will love our dedication to
  • creating the right work and life balance experience!
  •  
  • Join Spirent and together let’s shape tomorrow!
  • Qualifications
  • Qualifications & Experience
  • * A recognised further education qualification in a relevant or closely related
  • Engineering discipline.
  • * Good understanding of GNSS systems including SBAS, Beidou, IRNSS, GPS,
  • Galileo, Glonass.
  • * Experience in Leadership and management of a multi-national team.
  • * Excellent English verbal and proven written communication skills
  • * Good level of literacy and numeracy
  • * Good problem-solving abilities.
  • * Flexible and dedicated approach
  • * Prioritization: pragmatic approach to multi-tasking conflicts
  • * Requires the ability to change the thinking of, or gain acceptance from,
  • others in sensitive situations, without damage to the relationship.
  • * Be able to maintain performance under pressure to ensure effective decision
  • making.
  • * Willingness to travel internationally, up to 10 % of the time
  • Desirable Skills & Experience
  • * Understanding of Spirent GNSS Simulation systems
  • * Project management experience
  • * Management training
  • Key Behaviours & Attributes
  • * Strategic thinker with the ability to balance technical expertise, customer
  • advocacy, and business priorities.
  • * Collaborative leader who mentors and uplifts others, contributing to team
  • capability and knowledge sharing.
  • * Clear and credible communicator, able to adapt messaging effectively across
  • technical staff, stakeholders, and executives.
  • * Resilient and adaptable, thriving in dynamic, cross-functional environments
  • while maintaining focus on priorities.
  • * Committed to continuous learning, innovation, and improving both processes
  • and customer outcomes.