Supervise contractors and internal FM team, ensuring safe, compliant, and high-quality service
delivery.
Respond to helpdesk queries and reactive tasks in line with SLA targets.
Ensure documentation (RAMS, permits) is completed and signed off.
Support procurement, onboarding, and training of FM staff.
Monitor performance using IT systems and maintain compliance with H&S regulations.
Provide ad-hoc operational support including event setups, furniture moves, and site image
reviews.
Represent company professionally and maintain strong client relationships.

Key Performance Indicators

Deliver consistent facilities support across technical hard services, meeting contract and industry
standards.
Ensure full compliance with health & safety, food hygiene, COSHH, fire safety, and safe working
practices.
Maintain accurate asset records and manage planned and reactive maintenance through CAFM
systems.
Respond to helpdesk and client requests professionally and within agreed timeframes.
Lead and support the FM technical team, ensuring high performance and collaboration.
Supervise contractors and ensure all works meet specifications and regulatory requirements.
Maintain high levels of client satisfaction through reliable service and strong communication.
Complete all required documentation and ensure proper sign-off for works.
Monitor site conditions, report issues, and support continuous improvement.
Represent the company professionally and always uphold site standards.

Skills, Knowledge and Experience

Essential:

Strong electrical background with experience in building services and workplace environments
Knowledge of FM systems including HVAC, lighting, life safety, and control systems
Understanding of food production facility standards and compliance requirements
Ability to lead and support a multi-skilled FM team
Hands-on approach to maintenance and operational support
Experience managing IFM contractors and service providers
Solid planning, organisation, and time management skills
Ability to prioritise and manage multiple tasks effectively
Clear written and verbal communication skills
Strong customer service and interpersonal abilities
Advanced IT skills, especially Microsoft Office and CAFM systems
Familiarity with handheld devices for logging audits and tasks
Self-motivated and able to work independently
Comfortable working in safety-focused environments and following health and safety procedures
Experience in food manufacturing or production settings (preferred)
Full Irish driving licence
Professional attitude and ability to represent the company positively

Desirable:

Experience using CAFM systems (e.g. Maximo)
Experience of managing Budgets and cost control of FM Hard Services
Previous work in statutory compliance environments -Audit Compliance
Background in food manufacturing or production
Skilled in contractor management and service delivery oversight
Comfortable with MAC (moves/adds/changes), deliveries, and event setups
Familiarity with handheld devices for logging audits and tasks
Experience supporting onboarding and training of FM staff
Ability to identify service improvements and cost-saving opportunities
Professional conduct and ability to represent the company positively

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.