About

We’re looking for a proactive and detail-oriented Ecommerce Assistant to support the day-to-day running of our online store. This role is varied and hands-on, perfect for someone who enjoys working across different areas of ecommerce and digital marketing. Key Responsibilities: Uploading and managing new products on the website, ensuring product descriptions, images, and details are accurate and engaging. Updating product categories, tags, and collections to improve site navigation. Scheduling and publishing Pinterest posts through Tailwind to help grow brand visibility and drive traffic. Writing blog posts that inspire, inform, and engage our customers while supporting SEO goals. Assisting with email marketing campaigns, from drafting copy to preparing newsletters. Handling customer service queries via email and other channels, providing friendly and efficient support. Monitoring website performance and flagging any issues (e.g., broken links, out-of-stock items). Helping with basic SEO tasks such as keyword updates and meta descriptions. Supporting social media content planning and repurposing blog/product content for different platforms. Keeping track of competitor activity and spotting opportunities for improvement. What we’re looking for: Strong attention to detail and organisational skills. Good written communication and a flair for creating engaging content. An interest in ecommerce, social media, and digital marketing. A customer-focused attitude with the ability to problem-solve. This is a varied role where no two days are the same, offering the chance to learn and grow in a fast-moving ecommerce environment.