About

• Swoon is on a mission to be the home for style-obsessed, price-aware furniture lovers. We launch ~50 new products online every month, and we need an Ecommerce Manager who can keep pace – running the shop, driving new product launches on time, leading a team of freelancers, owning the tech, and driving measurable growth.
• This isn’t a “maintain the site” role. This is about trading hard, improving relentlessly, and delivering a site experience so good our customers can’t stop scrolling.
• What you’ll do
• Lead the shopfront: Own daily site trading, spot risks and opportunities, and act fast.
• Deliver launches at scale: Manage the end-to-end launch of ~50 new products a month – right first time, every time.
• Define resource requirements and lead a team: Manage a network of freelancers from photographers to retouchers to site administrators. Find specialists and agencies as and when required for UX, SEO and best-in-class visuals.
• Own the tech stack: PIM, Site Merchandising Tool, 3D modelling partner, and our Magento ecommerce platform. Keep them running, improve them, and make them work harder for the business.
• Drive UX improvements: Manage the UX roadmap, tech budget, and run UAT for every release.
• Make it look exceptional: Oversee visuals, AI-generated lifestyle imagery, video, and 360s that set the standard in online furniture retail.
• Grow our organic reach: Own on-site SEO, improve rankings, and pull in sustainable traffic.
• 3+ years in ecommerce/trading, ideally in retail or DTC.
• Able to lead a function but also willing to execute when required.
• Proven track record in high-volume product launches.
• Confidence in managing multiple tech platforms and improving their ROI.
• Data-driven mindset with analytical skills.
• Upbeat, ambitious and collaborative, that’s us. We’re a lean team of 25, so if you relish responsibility and like to directly influence outcomes, this is your place.
• We’ve made flexible working a permanent part of our culture. The team works remotely across the UK, but we meet a few times a month for day‑long workshops in London.
• Competitive salary
• Share options programme
• Bonus scheme
• Wellbeing allowance
• Pension scheme (including employer contribution)
• Private medical cover for you and your family
• 25 days of annual leave + an extra day for each year of tenure
• Your birthday off + an additional day for volunteering/community work
• Free furniture on each anniversary of employment
• Friends & family discount