About

• Duty Manager – Jetts Fitness (Saturday & Evening Availability Required)
• 📍 77 Fulham Palace Road, Hammersmith, W6 8JA
• 💼 Full-Time | 40 Hours per Week
• 💰 Salary: £26,000 – £29,000 (DOE)
• 🕐 Regular Saturday Shift + Weekday Evenings Required
• About Jetts Fitness
• Jetts Fitness is an affordable, boutique-style gym built around our members’ results — open 24/7 and full of energy, community, and purpose.
• We pride ourselves on creating a welcoming, motivating environment where both members and staff thrive. As we continue to grow, we’re looking for a passionate Duty Manager to help lead daily operations, elevate the member experience, and strengthen our connection with the local community.
• The Role
• As Duty Manager, you’ll be the go-to leader on shift — ensuring everything runs smoothly, from daily operations and member service to sales and safety.
• You’ll bring energy to the gym floor, inspire members, and play a key role in helping new and existing members achieve their goals.
• Key Responsibilities
• Deliver engaging group fitness classes as part of your regular shifts
• Provide exceptional customer service to all members and visitors
• Be the lead sales contact on shift — conducting confident, inspiring gym tours
• Follow up leads and manage prospects through our CRM system
• Make proactive outbound calls to support new leads and member retention
• Sign up new members and ensure a smooth onboarding process
• Complete daily health, safety, and cleanliness checks, reporting any issues promptly
• Support local outreach and community events to promote Jetts Fitness
• Contribute to a positive, inclusive team culture on and off the gym floor
• Use social media to engage with members and showcase club activities
• Keep the gym clean, organised, and energised throughout your shift
• Collaborate with personal trainers and management to achieve operational goals
• What We’re Looking For
• Proven experience in a gym or fitness environment
• Minimum Level 2 Fitness Instructor qualification (Level 3 desirable)
• Confident leading and energising group fitness sessions
• Comfortable using CRM systems and confident driving sales
• Strong communication skills, both in person and over the phone
• A supportive team player who thrives in a high-performance environment
• Detail-oriented with a strong focus on cleanliness and safety
• Community-minded and passionate about member engagement
• Flexible with evening and weekend availability
• Why Join Jetts Fitness?
• Be part of a close-knit, community-driven gym that values people over profits
• Play a hands-on role in helping members achieve real results
• Develop your fitness, leadership, and sales skills
• Enjoy free gym membership and a supportive team environment
• Access ongoing training and career development opportunities
• Ready to lead with energy, passion, and purpose?
• Apply now and join the Jetts Hammersmith team — where every shift makes a difference.