About

• With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
• Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
• As a Director of Partnership Operations, you'll be joining OpenTable, an industry leader with a passion for helping restaurants thrive. We've been an innovator in the hospitality space for over 25 years, serving millions of diners and partnering with more than 60,000 restaurants. Our world-class technology helps restaurants focus on what matters most—their team, their guests, and their bottom line.
• This newly created, globally-focused role will lead a growing team that brings to life world-first advertising campaigns and activations in the hospitality space. You will deliver on a wide range of partnerships, from ad operations to live events.
• This is more than a typical operations role—it's a chance to be a creative force. You will be expected to rethink the playbook, challenge assumptions, and turn roadblocks into breakthroughs. You'll be the go-to person for fresh insights and unconventional thinking, helping your team thrive in complex customer conversations and high-stakes opportunities.
• What You'll Do
• Lead the delivery of partnerships from post-sale execution to live events.
• Develop processes and playbooks to support scaled growth.
• Cultivate and grow a team of highly qualified individual contributors.
• Maintain a high-level understanding of the OpenTable ecosystem and the broader advertising industry.
• Act as the primary point of contact within OpenTable for partnership activations.
• Represent OpenTable at both internal and external events.
• Create and develop new ad products and the systems to support their launch.
• What We're Looking For
• Experience: A minimum of 10+ years of experience in the advertising industry, with at least 5 years in a people leadership role.
• Adaptability: Experience working in a fast-paced technology company, with the ability to challenge and support constant change.
• Project Management: The ability to manage complex, multi-country projects across different time zones, both individually and with your team.
• Communication: Excellent written and verbal communication skills.
• Technical Proficiency: Strong knowledge of Salesforce and Google Ad Manager.
• Influence: The ability to motivate and persuade colleagues in other departments to support and work on projects.
• Ownership: A high sense of ownership and pride in the work you and your direct reports produce.
• Additional Details
• This is a full-time position located in London, UK.
• You will be expected to be in the office a minimum of two days a week.
• Travel will be required for both internal and external meetings as needed.
• Benefits and Perks
• Work from (almost) anywhere for up to 20 days per year

Focus on mental health and well-being

• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time

Focus on your career growth

• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• 5 weeks paid vacation
• Private health & dental insurance
• Income protection and life assurance
• Employee Assistance Program - including 24/7 GP & free legal advice
• Pension plan contributions
• Discounted gym membership
• Bike2Work
• Season ticket loan
• Social events & Thursday happy hours
• Free lunch 2 days per week
• Work Environment & Flexibility
• At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
• Inclusion
• We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
• If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.