Director of Solutions Architecture & Practice Lead – (ITSM, ITOM, ITAM, IT4IT, AIOps, ServiceNow)

Director of Solutions Architecture & Practice Lead – (ITSM, ITOM, ITAM, IT4IT, AIOps, ServiceNow)

Director of Solutions Architecture & Practice Lead – (ITSM, ITOM, ITAM, IT4IT, AIOps, ServiceNow)

Chameleon It Solutions Limited

Reed

London

7 hours ago

No application

About

Director of Solutions Architecture & Practice Lead(ITSM, ITOM, ITAM, IT4IT, AIOps, ServiceNow)Our award-winning global client is seeking an experienced Director of Solutions Architecture & Practice Lead to lead large-scale transformation deals ($10m+) and build a world-class Solutions Architecture and Technology Consulting capability.Key ResponsibilitiesLead solution strategy, architecture, and delivery for complex transformation and managed services opportunitiesDefine SLAs, operating models, governance, tooling, and partner servicesOwn client-facing solution content, proposals, and workshopsBuild and mature the global Solutions Architecture practiceEstablish a Technology Consulting Services capabilityLead and mentor a global team of senior solution architectsSolution DomainsIT Service Management & Operations (ITSM, ITOM, ITAM, IT4IT, AIOps, ServiceNow)Project & Governance Frameworks (PMI, PRINCE2)Connectivity Services (Network Underlay & Overlay)Cloud Infrastructure (Managed Hosting, Hybrid & Platform Services)Managed Security (Firewalls, SSE, SOC, SIEM)Requirements15+ years’ experience in IT infrastructure, managed services, or enterprise transformationProven success with $10m+ dealsStrong commercial acumen and solution architecture expertiseExperience with global teams and international clientsBachelor’s degree required; Master’s and relevant certifications preferredOnly candidates meeting these criteria will be considered.