As a Digital Performance Analyst you'll dive into complex datasets, uncover insights, and shape smarter, user-focused services across our Digital Workspaces. Working with designers, engineers, and product teams, your analysis will drive real change, from service design to digital inclusion.

Pay up to £50,386, plus 28.9% employer pension contributions, hybrid working with 60% home working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

We are looking for a Digital Performance Analyst to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services.

We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As a Digital Performance Analyst in DWP Digital's Specialist Devices team, you'll help turn data into decisions that improve the tools and services our colleagues rely on every day.

You'll be part of a user-focused team that owns the end-to-end delivery of specialist devices and services, making sure our people have what they need to do their best work. Your insights will directly shape service design, user experience, and strategic choices across our Digital Workspaces.

In this role, you'll work with complex datasets to deliver clear, actionable performance analysis. You'll collaborate with product owners, engineers, and designers to continuously improve services based on evidence and user needs. You'll also support wider government priorities around digital inclusion, data transparency, and service efficiency.

It's a great opportunity to work at the heart of digital transformation in the UK's largest government department, where your analysis will help shape services used by millions and improve the experience for thousands of DWP colleagues.

What skills, knowledge and experience will you need?

• Power BI & DAX - You've worked extensively with Power BI, including Power Query and DAX, to build insightful dashboards and reports that drive decision-making.
• SQL Proficiency - You're confident writing custom SQL to perform calculations, join multiple datasets, and feed clean, structured data into dashboards and analysis tools.
• Digital Workplace Insight - You've worked in digital workplace environments and know how to analyse data from digital systems to surface trends and opportunities.
• Performance Measurement - You've led the development of performance frameworks, translating business goals into meaningful KPIs that actually reflect what success looks like.
• Data Modelling & Preparation - You've supported the planning of Power BI data models, ensuring data pipelines are reusable and scalable. You're also hands-on with data cleansing to make sure everything's fit for purpose.
• Communicating Insight - You know how to tailor your message to the audience-whether that's a visual dashboard, a written summary, or a tactical recommendation-and you're confident shaping insight into action.

Details. Wages. Perks.

You'll join us in our brilliant digital hub in Blackpool.

We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model - you'll be in the office about 40% of the time, and 60% home working.

We offer competitive pay of up to £50,386.

You'll also get a brilliant civil service pension with employer contributions worth over 28.9%, and a generous leave package starting at 26 days.

You can also take up to 3 extra days off a month on flexi-time.

We have a broad benefits package built around your work-life balance which includes:

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

CLICK APPLY for more information and to start your application.

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