About

• Participate in complex problem resolution for sales development. Lead complex projects with diverse scope. Determine methods and procedures for new assignments. Implement initiatives resulting in global process improvements. Provide strategic direction and leadership to the sales development team. In this proactive and independent role, you will collaborate with cross-functional teams, influencing and aligning with high-level leadership, to achieve strategic objectives. Success requires a deep understanding of Developers, along with the ability to effectively engage with colleagues across the organization. We are looking for someone who is organized and independent, a self-starter who loves to build things from scratch, as this is a completely new role, and who isn't afraid of public speaking and can motivate a group of high energy people. Market scoping & building a strategy: segmentation, sizing the opportunity, and developing a plan to address various opportunities over time Community building: building the book of Developers and System Integrators, initiating contact and nurturing these relationships Developing rewards mechanisms to maintain relationships with developers Community Engagement: community forums, planning, organizing, and participating in virtual and in-person events, including webinars, meetups, and hackathons, to connect with developers and share knowledge. Developer Support: Regularly update and expand our knowledge base with solutions to common challenges, best practices, and FAQs. Content Creation: Work with our developer documentation team and subject matter experts to create video and written tutorials to guide developers through the integration process and showcase advanced features. Feedback Collection: Advocacy and Evangelism: Act as a liaison between developers and internal product teams, advocating for developer needs and influencing product enhancements. 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Enthusiastic and proactive with a passion for fostering a collaborative developer community. Ability to balance multiple responsibilities, prioritize tasks, and meet deadlines in a fast-paced environment. Commercial acumen and the ability to develop commercial tactics and negotiate them with developers Willingness to adapt to changing technologies and industry trends, ensuring that our developer community stays at the forefront of innovation. Excellent written and verbal communication skills. Ability to collaborate effectively with cross-functional teams, including product development, engineering, marketing, and customer support. Proven experience in a developer community management role or a similar position. Experience with creating technical documentation, tutorials, and other educational materials. Strong technical background with the ability to understand and communicate complex technical concepts. Experience as a developer is preferred. Familiarity with key programming languages.