About

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview At Broadridge (BTCS) Trading Solutions Delivery (TSD), our mission is to deliver high-performance and sustainable solutions for addressing our clients' business requirements for electronic trading. A solution is the combined set of core products, configurations, customizations, and integrations that are implemented and maintained for a particular client. Broadridge manages such solutions as products. A Delivery Manager 's role is to plan, oversee, and deliver strategic projects in alignment with Broadridge's vision and our clients' evolving needs. They are responsible for maintaining a relationship with a client over time, being responsible for overall delivery and change for that client. The Delivery Manager works with internal stakeholders such as Project Managers, the platform delivery team , Product Management, Sales, and Pre-Sales. This is an exciting opportunity to lead collaborative teams, manage multi-faceted campaigns, and develop long-term client relationships. Responsibilities Build and maintain long-term client relationships through strategic delivery planning and regular meetings. Oversee the review and validation of Order Forms (OF) and Statements of Work (SOW) in coordination with presales and TSD management. Organize and lead scope validation based on SCF/BRD, and assess out-of-scope client requests during delivery. Track and manage client requests, facilitate change management during delivery, and support post-change adoption. Ensure deliverables consistently meet client expectations in terms of quality, scope, and timeline. Monitor project progress through data analysis and reporting, in collaboration