About

What you'll be doing

• We’re expanding rapidly and looking for talented people to join our growing team! In this role, you’ll take ownership of on-site operations at our Maidenhead Data Centre, ensuring customer platforms run smoothly and efficiently.
• Every day will bring new challenges as you troubleshoot hardware and software issues across a variety of technologies, from networking gear to servers. You’ll install and configure operating systems, monitor system performance, and respond to alerts to maintain reliability and uptime.
• You’ll also play a key role in delivering exceptional customer support - resolving technical problems quickly and professionally while keeping a calm, customer-focused approach.
• Working as part of a collaborative team, you’ll provide 24/7 support on a rotating shift basis, gaining hands-on experience and exposure to enterprise-level technologies in a dynamic, fast-growing environment.

We want to hear from you if you

• You have hardware experience, including Cisco networking gear (whether it’s personal or enterprise level, if you've been building and troubleshooting computers for friends and family, we want to hear from you).
• You have experience or knowledge of OS installation.
• You have a strong understanding of customer service.
• You are able to work on a shift basis, including nightshift, as we provide support to our customers 24/7
• At Iomart we’re committed to creating a diverse and inclusive workplace. We also recognise your experience may not be perfectly aligned to all the criteria in the job ad. If you like the sound of this role, even if you don’t meet all the criteria, we encourage you to apply. You might just be the right fit for this or other roles.
• What's in it for me?
• Salary: up to £28k (dependent on experience) + benefits

Who you'll be doing it for

• Iomart is the UK’s leading Secure Cloud Managed Services Provider. We are passionate about delivering Hybrid Cloud, Data Protection, Cyber Security and Secure Connectivity to over 9,000 organisations in the UK and globally.
• We have over 25 years expertise in data centre and cloud services
• Over 600 skilled professionals and turnover over £143m
• Our HQ is in Glasgow and offices across the UK.
• We provide critical services across all public and private sectors

What to do next

• Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first please feel free to contact me on careers@iomart.com
• We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.