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Data Analyst Horley | £35.9k - £44.4k per annum (dependent on skills, qualifications and location)Full Time | Hybrid (Minimum 3 days per week in Horley Office)Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & moreREQ5412We’re looking for an insight-driven analyst who can turn data into clear, actionable improvements that strengthen performance and efficiency across our central administration teams. You’ll define key metrics, build effective reporting with data partners, and work closely with managers—including those within our COO directorate—to ensure activities are consistently measured and improved. Your insights will support senior leaders and enable smarter decision-making across the organisation.We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute…Identify and analyse key sources of operational administration data to support internal performance reporting.Define meaningful metrics and targets, and establish governance processes to measure performance consistently.Work collaboratively with teams across the business to develop and enhance data-driven, systemised reporting.Benchmark performance across regions to highlight trends, gaps and opportunities for improvement.Provide training, coaching and guidance to strengthen data capability and best practice across the organisation.Champion a collaborative, insight-led culture that drives excellence in data and analytics.What you will needData-Driven Performance Management: Proven ability to leverage data insights to identify opportunities and drive improvements in processes and performance.Advanced Microsoft Office Expertise: Specialist