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Primary Details Time Type: Full time Worker Type: Employee Please can we use the Summary from the previous Cyber Claims Adjuster job req (the job that went to Thomas Chapman) Cyber Claims Adjuster London/Hybrid The Opportunity:?? The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible for efficiently handling a dedicated caseload of Complex portfolio claims for Cyber from cradle to grave. If you are someone who is looking for an excellent opportunity in a role that empowers individuals and provides and encourages technical and personal development, then we would love to hear from you Your new role: Proactive handling of cyber and technology claims from first notification of loss to settlement Actively working with a panel of vendors during claims incidents to deliver a quality service within required timeframes Establishing coverage early and communicating promptly with customers Ensuring prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage Managing a caseload, capturing key data and meeting service level requirements Understanding and implementing the Claims strategy, to enable delivery of overall business targets Developing good relationships with internal and external stakeholders, driving excellent customer service Ensuring accurate and timely up