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Job Description Customer Support Advisor Ewloe 27,107 per annum, Plus an excellent Monthly Bonus, and lots of great benefits. Working an 8 hour shift, Working 5/7 days per week, opening hours 0730 – 1800. This will include weekend working on a rota basis 37.5 hours per week Your local pub, your favourite restaurant, your children’s schools all have one thing in common – Brakes. There are a lot of hungry mouths to feed out there and every day we deliver 1.5 million products from our fleet of 2000 trucks to thousands of restaurants, pubs, hotels, schools, hospitals and care homes in every corner of the UK. Our customers count on us for exceptional food and service, and as our response to Covid-19 proved, our 6,000-strong workforce is dedicated and proud to play their part in feeding the nation We are currently recruiting a talented and results driven Customer Support Advisor to join our busy contact centre team in our Contact Centre. The role: Our Customer Support Advisors are the smile on the end of the line, the people with all the answers, the every-day heroes that help keep our Customers’ businesses running smoothly. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way Multi skilled across both sales and customer care functionsTake ownership of all aspects of inbound and outbound customer contacts including order placement, query resolution and managing service issuesAdd value to every customer contact using Brakes sales through service approach to drive profitable growth, build loyalty and customer lifetime valueUnderstand customer needs and maintain ongoing relationships liaising with Field Sales to nu