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Customer Service Executive – Remote / Hybrid£24,000 + 6 weeks’ holiday (plus bank holidays)35-hour working week | HQ near Liverpool Street, LondonAn exciting opportunity to join a global organisation within their growing Customer Service team, supporting clients and customers across multiple channels.This role offers the flexibility to work remotely, with access to modern hot desks at the company’s London HQ near Liverpool Street for those who enjoy the buzz of a shared workspace.You’ll need to be within realistic commuting distance of London, as full training (2–3 weeks) will be office-based, and occasional in-person meetings or 1-2-1s take place around once a month.The RoleDeliver an excellent customer service experience across phone, email and live chat.Handle enquiries, process orders, and provide accurate product and service information.Proactively identify customer needs and offer suitable or complementary products.Maintain high standards of accuracy, professionalism and care with every interaction.About YouBackground in customer service (office or contact centre experience ideal).Excellent written and verbal communication skills.Friendly, professional and able to remain calm under pressure.Confident multitasker with strong IT and system navigation skills.Positive, adaptable and team-focused.GCSEs in English and Maths (or equivalent).The Offer£24,000 per annum6 weeks’ holiday + bank holidays35-hour working weekHybrid/remote working with regular London connectionFull training and ongoing development in a friendly, established teamThank you for your applicat