Customer Services Administrator

Customer Services Administrator

Customer Services Administrator

Reed

Reed

Redhill, Surrey

2 hours ago

No application

About

Office Administrator – Job Description We are seeking an administrator with exceptional customer service skills who is eager to make an impact in a fast-growing technology company.This role offers the opportunity to support both clients and the sales team, contributing directly to the success of the business. You’ll be responsible for handling incoming enquiries via phone and email, processing payments, managing client accounts, and more.Note: A car is required for this role, as the office is not accessible via public transport. Key Responsibilities Responding to customer enquiries via phone and email with professionalism and careProcessing payments for energy top-ups over the phoneOnboarding new customers to the platformManaging SIM card inventory and activating devicesAssisting customers with setting energy tariffs and navigating the online portalPerforming data entry and maintaining client account records Why Join Us? Be part of an exciting growth journey where your contributions make a real difference. This is a unique opportunity to build your career from the ground up while expanding your knowledge in the energy sector, smart metering, and financial technology. We offer a dynamic environment that supports professional development and career progression. Required Qualifications Previous experience in an administrative, office-based role is essential Desired Skills and Competencies Excellent written and verbal communication skillsStrong attention to detail and ability to manage multiple tasksSelf-motivated and capable of working independentlyProficient in IT, including Microsoft Office and CRM systems Application Process To apply, please submit your CV along with a brief covering letter explaining your current working status and interest in the role.