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Customer Service Advisor – £26,000 Shenfield | Free parking | Amazing team & fun environmentCustomer Services Free Parking Amazing Team A fantastic opportunity to join an award-winning company with a great culture, supportive colleagues, and plenty of variety day to day.You’ll be part of a busy, friendly customer service team dealing with online orders and web enquiries — no two days are the same The Role:Process online and web orders using the company CRM systemCheck stock availability and update customers on delivery timesBook couriers, chase deliveries, and track orders through to completionResolve issues relating to late, missing, or faulty itemsRespond to customer emails quickly and professionallyThe Person:Confident communicator with excellent written EnglishStrong attention to detail and accuracyA genuine team player with a great sense of humourPrevious customer service or order-processing experience preferredThe Package:£26,000 per annumFree on-site parkingFriendly, award-winning teamFull training and ongoing supportEarly finish FridaysThank you for your application. We receive a high volume of responses, so while we can’t reply to everyone, Newman Personnel wishes you every success in your job search. Successful candidates whose skills best match the role will be contacted shortly.