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Job Title: Customer Service / List Caller - Westminster Magistrates' CourtEmployer: HM Courts & Tribunals Service (via Brook Street Recruitment) Location: Westminster Magistrates' Court & City of London Magistrates? Hours: Full-time, 37 hours per week (Monday-Friday, 8:30am-4:30pm)Pay Rate: £15.59 per hour + pension scheme + holiday payContract: Temporary, until March 2026 (with possible extension) About the Role We are seeking a confident and professional individual to join HM Courts & Tribunals Service (HMCTS) at Westminster Magistrates' Court. This role is ideal for someone with strong customer service experience who is also comfortable with public speaking in a formal environment. As part of the Customer Service team, you will assist members of the public and court users with enquiries, while as a List Caller, you will prepare and announce cases in the courtroom. If you are organised, people-focused, and thrive in busy, front-facing roles, this is a unique opportunity to contribute to the smooth running of the justice system. Key Responsibilities Customer Service duties include: Assisting members of the public at the public counter and by telephone Providing clear and professional guidance to court users Booking interpreters and processing interpreter timesheets Collating and entering trial data into court databases Carrying out general administrative support List Caller duties include: Preparing courtrooms and daily court lists Announcing and calling cases in the courtroom (publ