About

Looking for an experienced Customer Service Rep to handle support for our Shopify store. You'll manage customer inquiries, resolve issues, and ensure a smooth shopping experience. Tasks: Respond to customer messages via email/chat promptly Handle order issues: cancellations, refunds, exchanges Update orders and customer info in Shopify Coordinate with shipping and fulfillment teams Track and report common customer concerns Maintain a friendly, professional tone Requirements: Experience with Shopify customer support Strong written English communication Familiar with Shopify admin and support tools Problem-solving and multitasking skills To Apply: Send a brief overview of your experience, Shopify knowledge, and your rate.