Customer Service Representative

Customer Service Representative

Customer Service Representative

Optima Recruitment

Reed

Redhill, Surrey

2 hours ago

No application

About

Customer Service Representative – Perfect for College Leavers & Graduates £25,700 + bonus | Hybrid (2 days office, 3 days WFH)Full training provided – no experience neededAre you a recent college leaver or graduate looking to start your career with a global, professional, and supportive company? If you’re confident, friendly, and enjoy helping people, this could be the perfect first step into your career.We’re partnering with a leading international organisation that is growing its Client Services team and is looking for enthusiastic individuals who are ready to learn. No previous office experience is required—just great communication skills, a positive attitude, and the willingness to develop.This full-time role offers a structured training programme, regular salary reviews, and clear opportunities to grow within the business.What You’ll Be DoingAs a Customer Service Representative, you’ll be a trusted point of contact for clients, helping them with enquiries and offering clear, professional support. You will:Handle client queries by phone, email, and letterProvide helpful, friendly, and accurate informationTake ownership of enquiries and follow them through to completionBuild rapport and deliver an excellent customer experienceSupport vulnerable customers with patience and understandingLearn about the company’s products and services so you can explain them confidentlyWhat We’re Looking ForYou don’t need experience — just the right attitude A good level of education (GCSEs or equivalent, inc. Maths & English)Confident communication skills (verbal and written)A friendly, professional approachWillingness to learn new systems and processesCustomer-focused mindsetEnjoys problem-solving and helping peopl