About

We are looking for a Customer Service Representative who is friendly, communicative, and proactive to assist our clients. The professional will be responsible for welcoming customers, providing information, processing orders, and ensuring a positive experience, contributing to customer satisfaction and loyalty.

Key Responsibilities

• Welcome and assist customers with courtesy and efficiency.

• Provide information about the company’s products, services, or procedures.

• Register orders, process payments, and issue receipts when necessary.

• Keep the service area clean, organized, and presentable.

• Assist with administrative tasks related to customer service.

• Forward questions and requests to the responsible departments.

• Ensure clear and efficient communication between customers and the internal team.

Requirements

• High school diploma (completed).

• Previous experience in customer service will be considered an advantage.

• Strong verbal and written communication skills.

• Friendliness, courtesy, and professional attitude.

• Organization, proactivity, and ability to multitask.

• Basic computer knowledge (optional, depending on the role).

Benefits

• Competitive salary according to the market.

• Transportation voucher and meal/food allowance.

• Health and dental insurance (when applicable).

• Pleasant and collaborative work environment.

• Opportunities for learning and professional growth.