About

No insurance experience needed – just bring your people skills and we’ll do the rest, with full training and support from an award-winning insurer that’s ready to invest in you.Working hours: 35 hour working week, Monday to Friday with no weekend workHybrid working - with up to 80% homeworking and 20% in Bristol after a successful training period. You'll also have the option to extend or condense your contractual working hours up to 40 per week, with condensed working hours following successful probation, subject to operational requirements.Salary: Up to £26,000 depending on experience + up to 10% annual bonusStart date: You’ll join our team as part of a cohort on 6th AprilAbout the roleIf you’re someone who enjoys solving problems, speaking with people and making a difference, this could be a brilliant opportunity to try something new. As a Property Claims Handler in our Bristol office, you’ll be part of a close-knit team helping customers when they need us most – whether it’s storm damage, a burst pipe, or something that’s caused unexpected disruption to their home.At NFU Mutual, we do things differently. As a mutual, we’re owned by our customers rather than shareholders, which means we’re always focused on doing the right thing. We pay out on 98% of claims and look for ways to help our customers, not reasons to say no. It makes the role all the more rewarding as you’ll be helping people move forward during what can be a really stressful time.You’ll manage property claims from start to finish, using your judgement and empathy to make fair decisions and guide customers through the process. You’ll work closely with NFU Mutual Agents, customers and third parties to gather the right information, keep things moving, and ensure everyone’s kept in the loop.You don’t need to have insurance experience – we’ll give you all the training and support you need, including: