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Customer Service & HR Apprentice Location: St Ives, Cambridgeshire (Head Office based) Working Hours: Monday to Friday, 08:30–17:00 One day per week finishing at 16:30 (to be confirmed) Salary: £7.55 per hour increasing to £8.00 per hour for the first year (37 hours per week), then aligned to age-related apprenticeship rate Overview A growing and dynamic business is looking for an enthusiastic and organised Customer Service & HR Apprentice to provide support across HR, Reception, and general office operations. This is a structured apprenticeship with significant training and development, offering a clear growth path into HR and business administration. The role is ideal for someone keen to learn, gain hands-on experience, and build a career in HR and customer service. Key Responsibilities Reception & Customer Service Assist with reception tasks including managing incoming calls, greeting visitors, and supporting front desk operationsSupport with sample packs, posting letters, and maintaining stock rotation of tape sample mini rollsHelp with website enquiries and uploading information onto internal systemsAssist with internal meetings, training sessions, and event preparationSupport exhibitions, career fairs, internal events, and roadshows as required HR Support Assist with HR administrative tasks such as payroll paperwork, absence and holiday forms, and T&A reportingOrganise interviews and provide administrative support for HR processesSupport the wellbeing hub and other HR initiativesMaintain confidentiality and adhere to company policies in all HR matters Office & Miscellaneous Support Shredding and maintaining tidy areas arou