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Customer Service Executive (Entry Level) Location: Central Guildford (Walking Distance from the station) Salary: £22,923 PLUS Hybrid Working, 26 days holiday including a Birthday Day Off, Staff discount on company products, Supportive team environment with long-term progression opportunities Monday -Friday /35 hours per week (9am to 5pm) Overview: Are you a customer-focused professional looking for a new exciting opportunity? Our client, a well-established and highly regarded retail brand based in Central Guildford, is looking for an experienced Customer Service Executive to join their friendly and passionate team. This is a fantastic opportunity to work for a company that genuinely values its employees and puts customer experience at the heart of everything they do. About the Role: As a Customer Service Executive, you will be the face of our client's brand, providing outstanding service to their valued customers. You will have the opportunity to work with a dynamic and passionate group of individuals who are dedicated to providing the best possible customer experience What You will be doing? As the first point of contact for customers, you will play a key role in representing the brand and delivering an outstanding service experience. Key responsibilities include: Handling customer enquiries professionally and efficiently via phone, email and other channelsResolving customer issues and complaints in a timely and empathetic mannerProviding accurate product information and adviceProcessing customer orders accurately and efficientlyWorking closely with sales and marketing teams to maximise customer satisfactionBuilding strong, long-term relationships with cust