Customer Service Executive

Customer Service Executive

Customer Service Executive

Stangate Hr

Reed

Perth, Perthshire

2 hours ago

No application

About

A leading provider of innovative solutions in the agricultural sector, dedicated to enhancing productivity and efficiency for farmers across the UK and Ireland. With a strong commitment to quality and sustainability, they design and manufacture a range of advanced livestock handling equipment and technology. They manufacture this equipment from their state-of-the-art factory in New Zealand, where their Head Office is based and have sales locations in the UK (Perth), New Zealand, Australia, Ireland and the United States.About the RoleThis is a pivotal support role where you’ll be the go-to person behind the scenes. Working alongside their sales and tech teams, you’ll ensure our customers receive prompt, clear, and professional support - every time.What You’ll Be Doing:Answering and directing incoming customer and support callsBooking appointments and managing sales reps’ calendarsAssisting with quoting and following up on low-level opportunitiesSupporting office coordination for the sales/tech teamBooking travel, accommodation, and ordering team uniformsHelping at field days and promotional eventsEnsuring every customer receives fast and clear communicationWhat You Bring:Strong customer service and communication skillsExcellent organisation and time managementAbility to juggle multiple priorities in a dynamic environmentPrevious experience in admin, sales support, or similar rolesTech-savvy and confident using systems like CRMs, calendars, and Microsoft OfficeAgricultural experience and livestock knowledge advantageousThe team are welcoming, friendly with a down to earth approach. In addition to the salary they also offer a b