About

Job Title: Customer Service Coordinator Contract Type: Ongoing - Office Based Working Pattern: Full Time Monday to Friday 9am - 5:30pm Salary: £13 ph Location: Basingstoke - Car driver ideally required Start Date:Candidates must be available to start ASAP Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where your communication skills can shine? If so, we have the perfect opportunity for you Key Responsibilities: Responding to Enquiries: Quickly and professionally address customer inquiries, providing accurate information and solutions.Order Processing: Handle customer orders with precision, following company procedures to ensure accuracy and efficiency.Client Communication: Maintain regular contact with clients, offering updates and support throughout their journey with us.Internal Coordination: Work closely with internal teams to align production schedules with customer expectations, ensuring smooth operations.Post-Delivery Follow-Up: Gather feedback after deliveries to ensure our clients are satisfied and ready to share their positive experiences.Record Keeping: Keep detailed records of all client interactions to maintain high service standards and facilitate future communication.Online Support: Assist with online order handling and general service queries, enhancing the overall customer experience. What We're Looking For: Strong communication and interpersonal skills.Attention to detail and the ability to process orders accurately.A proactive approach to problem-solving and cl