Benefits you'll love:

• Option to work 1 day from home every week
• Opportunity for overtime paid at an enhanced rate
• Free on-site parking
• Onsite canteen including a Starbucks station
• Onsite gym including a peloton bike
• Outside seating areas
• Team social events
• Access to the Randstad flexible benefits app which includes discounts at major supermarkets, restaurants, coffee shops and cinemas.
• Access to employee assistance programs including financial advice and counselling services
• Full training provided

Responsibilities

• Provide the highest levels of customer care to both patients and health-care professionals
• Stock check and arrange patient deliveries via telephone and email
• Answer patient and stakeholder enquiries, resolving all queries that might arise
• Troubleshoot feeding pumps
• Use our internal database (CRM system) to place orders and log all patient and health-care professional communication
• Communicate with internal & external stakeholders by phone & email
• Manage daily workload as delegated by lead coordinator

Requirements

• Experience in customer service preferred but not essential
• IT Proficient
• Proficient in using two monitors
• Professional and confident telephone manner
• Ability to multitask (Placing orders and updating system whilst on the phone, using 2 screens)
• Able to drive or reach site with ease

Randstad Business Support is acting as an Employment Business in relation to this vacancy.