Customer Service / Communications Officer
Hays Specialist Recruitment Limited

Conwy, Gwynedd
•2 hours ago
•No application
About
?? Communications Coordinator - Bilingual (Welsh/English)?? Conwy | ?? 12-hour shifts | 4 days on, 4 days off?? £14ph for the first 37 hours, then £21ph thereafter?? Temporary contract until March 2026Are you fluent in Welsh and English, confident in communications, and looking for a role where no two days are the same?I am recruiting a Communications Coordinator to join a fast-paced team responsible for keeping the public informed and connected. You'll be at the centre of real-time updates, incident response, and stakeholder engagement - helping ensure vital information reaches the right people at the right time.?? Key responsibilities: Share bilingual updates across social media and digital platformsRespond to public and stakeholder queries via phone, email, and onlineLiaise with emergency services, internal teams, and external partnersMonitor traffic data and media channels to support live communicationsCreate engaging content and support public-facing campaigns �? What we're looking for: Fluent Welsh and English - written and spoken (essential)Strong communication and content creation skillsCalm under pressure, with great attention to detailConfident using Microsoft Office and social media toolsFull, clean driving licence �? What's on offer: Competitive pay: £14ph up to 37 hours, then £21ph6-month contract with potential for permanent ?? The details: Based in Conwy12-hour shifts (7am-7pm), 4 days on / 4 days offIncludes weekends on rota basis Weekends worked from home Temporary contract until March 2026 Hays Specialist Recruitment Limited acts as an employ



