About

Customer Service Coaches x 2 - delivering Stewarding Retail Hospitality short courses to learners (3 week courses)Various sites around Manchester - mileage paidInterviews asap to start Jan/Feb 202612month FTC Full Time Monday to Friday up to £31,333 (inc car allowance 34 days holidays (inc bank holidays) to start rising to 43 after year 5, support, CPD, induction, IT Kit, eye tests, Long serve rewards, wellbeing initiatives, birthday off, progression opportunities and much moreOur client are one of the largest providers of apprenticeships and work based learning in the North West. Fast paced role where you will be delivering 3 week courses 5 days a week to cohorts of 25 learners. EmployeeCoach and inspire learners to develop skills in stewarding, retail and hospitality in a group setting around Manchester.Manage and teach a caseload of learners, ensuring they experience a high quality learning programme in terms of content, structure and learningObserve practice and provide constructive feedbackValuesIntegrity – we are honest, trustworthy and open - One Team – we collaborate, respect each other and contribute to team goals Always Improving – we are forward thinking, we innovate and take ownershipCan Do – we are positive, inclusive, flexible and proactive Sustainable – we take a long term view environmentally, financially and sociallyBehavioursAspirational – able and willing to evolve, achieve potential, adapt to changing environments Respect – lead by example, embrace diversity, build trust Collaboration – work together to offer all learners and customers excellent outcomes, build strong working relationshipsWhat We’re Looking ForGreat Customer Service Experience<