
Customer Service Assistant – FLK13338
Falkirk Council
Falkirk, FK1 1YR
•10 hours ago
•No application
About
Job Advert
Seasonal Customer Service Assistant– Callendar House Tearoom
We are looking for friendly, organised, and customer-focused individuals to join our team as Christmas Temporary Staff at Callendar House Tearoom during the festive period.
This is an exciting opportunity to be part of a welcoming team, serving our popular festive afternoon teas and supporting the catering operation through one of our busiest times of the year.
Contract dates:
1 November – 31 December 2025
Key responsibilities include:
Welcoming and seating customers in the Tearoom.
Preparing and serving food and beverages.
Delivering excellent customer service and ensuring every guest has an enjoyable experience.
Assisting the catering team with a variety of tasks to ensure smooth day-to-day service.
What we are looking for:
Friendly, approachable, and reliable individuals.
Strong organisational and communication skills.
A genuine enthusiasm for delivering great customer service.
Catering experience preferred, although training will be provided.
Role details:
Based in Callendar House Tearoom
Tearoom opening hours: 10am – 4pm, Wednesday to Monday (closed Tuesdays)
Average 18.5 hours per week (approximately 3 shifts)
Overtime opportunities available during the festive season
We are proud to celebrate diversity and promote equality of opportunity – applications are welcome from all.
Join us this Christmas and help make the festive season at Callendar House a memorable experience for all our visitors.
As this is a fixed-term seasonal appointment, applications are welcomed from external candidates only.
If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.
Proud member of the Disability Confident employer scheme
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