Customer Service Assistant – FLK13338

Customer Service Assistant – FLK13338

Customer Service Assistant – FLK13338

Falkirk Council

Gov UK

Falkirk, FK1 1YR

10 hours ago

No application

About

Job Advert

Seasonal Customer Service Assistant– Callendar House Tearoom

We are looking for friendly, organised, and customer-focused individuals to join our team as Christmas Temporary Staff at Callendar House Tearoom during the festive period.

This is an exciting opportunity to be part of a welcoming team, serving our popular festive afternoon teas and supporting the catering operation through one of our busiest times of the year.

Contract dates:

1 November – 31 December 2025

Key responsibilities include:

Welcoming and seating customers in the Tearoom.

Preparing and serving food and beverages.

Delivering excellent customer service and ensuring every guest has an enjoyable experience.

Assisting the catering team with a variety of tasks to ensure smooth day-to-day service.

What we are looking for:

Friendly, approachable, and reliable individuals.

Strong organisational and communication skills.

A genuine enthusiasm for delivering great customer service.

Catering experience preferred, although training will be provided.

Role details:

Based in Callendar House Tearoom

Tearoom opening hours: 10am – 4pm, Wednesday to Monday (closed Tuesdays)

Average 18.5 hours per week (approximately 3 shifts)

Overtime opportunities available during the festive season

We are proud to celebrate diversity and promote equality of opportunity – applications are welcome from all.

Join us this Christmas and help make the festive season at Callendar House a memorable experience for all our visitors.

As this is a fixed-term seasonal appointment, applications are welcomed from external candidates only.

If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.