Customer Service Assistant and Social Media Executive
Dovetail Recruitment Ltd

Salisbury, Wiltshire
•12 hours ago
•No application
About
Customer Assistant and Social Media Executive JobSalisbury | £25,100 per annum | Full TimeOur well-established and highly successful client in Salisbury is seeking a Customer Assistant and Social Media Executive to play a key role within their luxury bridal department. This is an exciting dual-role position, combining exceptional in-store customer service with hands-on social media content creation. You’ll help deliver a truly memorable, personal experience for every client, while also supporting the Social Media Manager in creating engaging, on-brand digital content. If you enjoy working with people, love being creative, and are confident in front of the camera, this is a fantastic opportunity.Salary & Benefits£25,100 per annumFull-time: 37.1 hours per weekFive days per week between Monday - SaturdayOccasional Sundays for Trade FairsHours: 9:15 am – 5:10 pm20 days holiday plus Bank HolidaysCompany pension schemeKey ResponsibilitiesIn-Store / Customer ServiceDeliver hands-on, high-end retail customer servicePrepare stock and maintain showroom presentationProcess customer payments and transactionsSupport the smooth running of the bridal departmentSocial Media & ContentPlan, create and implement engaging social media campaigns to increase brand awareness, audience growth and engagementWork with the Social Media Manager to produce and edit content (text, images and videos) tailored to each platformConfidently feature in video or photo content where requiredMonitor and respond to messages, comments and enquiries across all channelsAnalyse data to measure campaign performance and support future strategy</




