Customer Service Assistant

Customer Service Assistant

Customer Service Assistant

Sea Life

2 hours ago

No application

About

  • What you'll bring to the team
  • Dive Into a Job That’s Full of FUN in Hunstanton!
  • Are you ready to make a splash this season? At SEA LIFE Hunstanton, you’ll work in a world where sharks glide by, sea turtles paddle past and every day brings something new and exciting!

Your Role

As the first friendly face our explorers meet, you’ll

  • Offer a warm welcome and answer curious questions.
  • Work in admissions or retail, helping guests get their day started swimmingly.
  • Provide excellent customer service, ensuring every visitor has a fun, educational, and unforgettable experience.
  • Share your passion for the weird, wonderful, and totally gross creatures of the ocean.
  • Whether you’re helping someone choose the perfect souvenir or sharing fun facts about our animals, you’ll be at the heart of the action.
  • This is a seasonal contract offering a minimum of 5 hours per week. Flexibility is key, as shifts will include weekends and bank holidays.
  • Qualifications & Experience
  • Friendly, hardworking, and full of energy – with a big "can-do" attitude.
  • A natural communicator with excellent listening and motivational skills.
  • Experienced in customer-facing roles and confident in upselling and promoting products.
  • Dynamic, fun, and ready to dive in to make every guest’s day extra special!
  • Benefits
  • Monthly Bonus Scheme based on guest satisfaction
  • 25% discount in our retail shops and restaurants
  • 40% off LEGO online
  • Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
  • Employee pricing up to 55% off cinema tickets
  • If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
  • Pay Range
  • GBP £12.31/Hr.