Customer Service Assistant
Sea Life
2 hours ago
•No application
About
- What you'll bring to the team
- Dive Into a Job That’s Full of FUN in Hunstanton!
- Are you ready to make a splash this season? At SEA LIFE Hunstanton, you’ll work in a world where sharks glide by, sea turtles paddle past and every day brings something new and exciting!
Your Role
As the first friendly face our explorers meet, you’ll
- Offer a warm welcome and answer curious questions.
- Work in admissions or retail, helping guests get their day started swimmingly.
- Provide excellent customer service, ensuring every visitor has a fun, educational, and unforgettable experience.
- Share your passion for the weird, wonderful, and totally gross creatures of the ocean.
- Whether you’re helping someone choose the perfect souvenir or sharing fun facts about our animals, you’ll be at the heart of the action.
- This is a seasonal contract offering a minimum of 5 hours per week. Flexibility is key, as shifts will include weekends and bank holidays.
- Qualifications & Experience
- Friendly, hardworking, and full of energy – with a big "can-do" attitude.
- A natural communicator with excellent listening and motivational skills.
- Experienced in customer-facing roles and confident in upselling and promoting products.
- Dynamic, fun, and ready to dive in to make every guest’s day extra special!
- Benefits
- Monthly Bonus Scheme based on guest satisfaction
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
- If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
- Pay Range
- GBP £12.31/Hr.
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