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Do you have an eye for good customer service? Do you want to work for an award-winning company that offers world-class training and discounted travel? A luxury travel company is looking for an enthusiastic Customer Service Advisor to join their team. This is a permanent position paying a great salary of up to £28,000 pa plus great benefits. You’ll be working alongside a supportive team to answer and resolve customer queries and complaints via email, letter, and telephone, ensuring any issues are addressed quickly and to the highest professional standards.This is a great hybrid job for a charismatic and empathetic person with great communication skills and some experience working in a customer service environment. You’ll work closely with the rest of the team and gain some excellent experience of working within the travel industry and alongside some real industry leading experts.Based in beautiful offices in South West London, well connected to public transport, close to shops, great pubs and restaurants with great routes for a lunchtime walk - perfect for summer This is a great opportunity to join a growing company which is going from strength to strength. Apply today As the Customer Service Advisor, you will:Respond to customer enquiries via telephone, letter, and email.Investigate and resolve customer complaints in line with company processes in a timely manner to ensure the best outcome for customer and business.Develop and maintain knowledge of company policies and procedures.Identify potential problems with guest service and proactively work to improve the customer experience.As the Customer Service Advisor, you will have:Excellent written and verbal communication skills.Experience managing and resolving customer complaints.Understanding of the cust