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Join United Utilities as a Customer Service Advisor - Network EnquiriesLocation: Lingley Mere Business Park, Great Sankey, Warrington, WA5 3LPContract: 12-month temporary assignmentPay: £14.21 per hourStart Date: 5th January 2026Interview Week: Commencing 24th November 2025Reed Talent Solutions is proud to partner with United Utilities, the North West’s leading water company, to recruit 15 Customer Service Advisors for their growing Network Enquiries team.As a Customer Service Advisor, you’ll be the first point of contact for customers with water and wastewater queries. You’ll provide friendly, knowledgeable support and help resolve issues efficiently and professionally.What You’ll BringA passion for delivering outstanding customer serviceExcellent listening and communication skillsThe ability to stay calm and adaptable under pressureA proactive, solution-focused mindsetWorking HoursTraining: Monday to Friday, 9am-5pm (first 5 weeks)Shifts: Your shifts will be scheduled between 7am and 10pm Monday - Sunday (8-hour shifts across 5 days- 37 hours per week in total).You will work a shift at the weekend (either Saturday or Sunday) every other week (2 weekends in 4).Shift patterns provided 6 weeks in advanceNo holidays permitted during the first 12 weeksWhy Work at United Utilities?A welcoming, inclusive culture that values diversityBeautiful office setting at Lingley Mere Business ParkFree parking, on-site gym, restaurant, and coffee shopBe part of a team that serves over 7 million customers across the NorthwestReady to Apply?If you’re enthusiastic about customer service and ready to make a difference, we’d love to hear from you. Apply now with your upd