About

The Customer Service Advisor will be responsible for providing exceptional support to clients within the healthcare industry. This role requires strong communication skills and a dedication to delivering a high standard of service. Client Details This opportunity is with a small-sized company operating in the healthcare industry. Known for its commitment to excellence, the organisation focuses on providing tailored services to its clients. Description What You Will Be Doing Handling inbound calls with professionalism and warmth. Making outbound calls to existing clients for appointment reminders, follow-ups, and service updates. Obsession to always give great service.Fantastic spoken and written communication skills.Updating client records and booking systems accurately. Collaborating with colleagues across departments to ensure seamless client experiences.Maintaining a positive and proactive attitude in a busy contact centre environment. Profile What We Are Looking For Previous experience in a contact centre or customer service role.Excellent communication and interpersonal skills.Comfortable working in an open-plan office and making high volumes of calls.A flexible, can-do attitude and team spirit.Strong attention to detail and computer literacy. Please note shift patterns for this role will be Mon - Sat (08:00am - 17:30pm). If you are working on a Saturday you will have 1 day off in the week. Job Offer A competitive salary of 25,708.80A permanent role offering job security within the healthcare industry.20 days holiday plus bank holidays.Opportunities to contribute to a small-sized organisation with a focus on quality service.A sup